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Transformer after-sales service & maintenance

Keep Your Transformer Operating Reliably

Use practical maintenance guidance, condition-monitoring methods, symptom-based checks, spare-parts support and YAWEI technical assistance to protect equipment availability throughout its operating life.

Emergency conditionIf there is smoke, fire, rapid pressure change, severe leakage, protection trip or risk to personnel, isolate the equipment using the approved emergency procedure and contact qualified service personnel.
Contact Technical Support →
Choose Your Support Path

Start with what the transformer needs now

Use the page as an operating guide: plan maintenance, review equipment condition, investigate an abnormal sign or prepare a service request.

Parts & Technical Support

Identify replacement parts and prepare the information needed for remote or on-site support.

Prepare a support request →
Maintenance by Transformer Type

Focus maintenance on the installed technology

Each transformer type has a different maintenance priority. Use the supplied O&M manual for model-specific procedures.

Oil-Immersed Transformer

Maintain the insulating liquid, sealing system, bushings, cooling equipment, breathers and tap equipment as one connected reliability system.

Oil condition and DGAOil level and leakageBushings and connectionsRadiators, fans and pumpsBreather and desiccantTap equipment and protection
Maintenance principle: set task frequency according to equipment criticality, operating history, load, environment, condition trends and the product maintenance procedure.
01 · Preventive Maintenance Planner

Combine scheduled work with condition-based decisions

Use a baseline annual program, then increase or adjust maintenance when operating data, environment or equipment condition changes.

Operating checks

Observe the Running Unit

  • Load, voltage and temperature
  • Oil level and visible leakage
  • Sound and vibration
  • Fan, pump and alarm status
  • Access, enclosure and surroundings
Annual baseline

Preventive Maintenance

  • Inspect pumps, fans and cooling controls
  • Clean bushings and insulation surfaces
  • Review oil condition where applicable
  • Check seals, level and breather
  • Inspect connections and ventilation
Condition triggered

Increase Attention

  • DGA or oil trend changes
  • Hot spots or rising temperature
  • Leakage, moisture or corrosion
  • Abnormal noise or vibration
  • Cooling-system performance decline
Major service

Plan by Risk & History

  • Cooling and tap mechanism service
  • Protection-device calibration
  • Internal inspection when condition requires
  • Coating and corrosion repair
  • Major component replacement
No single interval fits every transformer. Major-service scope is determined by equipment criticality, operating history, loading, environment, condition trends and the approved maintenance procedure.
02 · Condition Monitoring

Use trends to identify developing problems early

One result is a snapshot. Repeated measurements under comparable conditions reveal the operating trend that supports maintenance decisions.

Dissolved Gas Analysis

ChecksChanges in gases dissolved in insulating oil.
Warning signalAbnormal concentration, rate of change or gas pattern.
ActionReview the trend and increase sampling or diagnosis under the maintenance procedure.

Oil Quality

ChecksDielectric strength, moisture, acid value and visual condition.
Warning signalReduced breakdown strength or rising moisture/acidity.
ActionConfirm sampling quality and assess filtration, treatment or further investigation.

Infrared Thermography

ChecksTerminals, bushings, joints and cooling components.
Warning signalLocal temperature difference or rising thermal trend.
ActionReview load, connection condition and cooling performance.

Partial Discharge

ChecksLocalized electrical discharge activity in insulation.
Warning signalIncreasing magnitude, repetition or pattern change.
ActionCorrelate with other data and obtain specialist insulation assessment.

Vibration & Noise

ChecksCore, winding, structural and auxiliary-equipment behavior.
Warning signalA new tone, rising level or load-dependent change.
ActionCompare with the operating baseline and inspect mechanical and electrical causes.

Temperature Trending

ChecksWinding, oil, ambient and cooling-stage response.
Warning signalHigher temperature at the same load or delayed cooling response.
ActionReview load, ambient conditions, ventilation and cooling operation.
03 · Troubleshooting by Symptom

Start with the abnormal sign you can observe

Select a symptom to see the first operating conditions to review. Internal inspection or repair must be performed by qualified service personnel.

Overheating

Review loading, ambient conditions and heat-removal performance before deciding the next maintenance action.

Compare load with rated capacityCheck ambient temperature and ventilationConfirm fans, pumps and radiators operateInspect connections with thermal imagingReview harmonic loadingCheck temperature sensors and alarms
Stop and escalate when safety is at risk.Do not open the tank, dismantle energized components, alter protection settings or operate a non-loadbreak device under load. Follow the approved isolation procedure and contact qualified service personnel.
04 · Harsh-Environment Care

Adapt maintenance to climate and site exposure

Environmental conditions change the inspection focus, seasonal preparation and protective maintenance required.

Coastal & High Humidity

Prioritize moisture exclusion and corrosion control.

  • Inspect seals and cable entries
  • Check breathers and desiccant
  • Monitor oil moisture where applicable
  • Inspect coatings and early rust
  • Keep ventilation paths clear
RAINY-SEASON CHECKSALT-SPRAY CARE

Extreme Cold

Prepare sealing, oil, controls and auxiliary systems for low temperature.

  • Inspect seals and material condition
  • Check oil level and low-temperature behavior
  • Verify heaters and controller protection
  • Follow the cold-start procedure
  • Prepare cold-rated replacement parts
PRE-WINTER SERVICECOLD START

Hot, Dusty or Tropical

Protect cooling performance and drainage.

  • Clean radiators and air passages
  • Inspect fans, pumps and controls
  • Remove dust, insects and vegetation
  • Check drainage before rainy periods
  • Inspect sealing before high humidity
HOT-SEASON CLEANINGDRAINAGE CHECK
05 · Spare Parts & Technical Support

Identify the transformer and part before ordering

Accurate nameplate information, photographs and a clear part description help YAWEI identify the correct replacement and support path.

01
Describe the PartPart name, function and reason for replacement.
02
Provide Nameplate DataTransformer type, kVA, primary/secondary voltage and serial number.
03
Add PhotosOverall unit, nameplate, installed part and connection details.
04
Explain the ConditionAlarm, failure symptom, damage or planned replacement need.
05
Confirm Delivery NeedProject location, required quantity and target date.

Remote Technical Support

Fault information review, drawing and manual guidance, and recommended next actions.

Commissioning & Training

Project-defined installation guidance, commissioning assistance and operator training.

On-Site Service

Qualified field support arranged according to location, equipment condition and contract scope.

06 · Warranty & Service Request

Provide the information needed for an efficient technical assessment

A complete request helps the support team understand the equipment, operating condition and required response.

STEP 01

Identify Equipment

Order or contract, model, serial number, kVA and voltage.

STEP 02

Describe the Issue

Operating condition, start time, symptoms and recent changes.

STEP 03

Attach Evidence

Photos, videos, alarms, protection records and test results.

STEP 04

Technical Assessment

Remote review determines immediate actions and information gaps.

STEP 05

Support Plan

Parts, guidance, site service or corrective work as appropriate.

Operating dataLoad, voltage, current, temperature and ambient conditions.
Protection dataAlarm, trip, relay indication and event time.
Condition dataOil test, DGA, infrared, noise or vibration results.
Actions takenIsolation, inspection and troubleshooting already completed.
Project-defined warranty and service termsWarranty scope, start date, duration, exclusions, response arrangements, on-site service and parts responsibility are defined in the project contract and service plan.
YAWEI after-sales technical support

Need help maintaining or troubleshooting a transformer?

Send the nameplate details, operating condition, alarms, photographs and available test data so our team can review the next support step.